Return is a scheme provided directly under this policy in terms of which the option of exchange, replacement, and/ or refund is offered by us.
1. The exchange facility of the products to be provided or not is the sole decision of the vendor. The vendor should clearly mention it. Sanocart is not responsible on behalf of vendors.
2. If the customer wants to exchange the products that have been processed through Sanocart as an agent then the customer should contact supports@sanocart.com or any social media platforms.
3. The exchange of product will be processed only after the products that customers have sent for exchange reaches the vendor hub/warehouse.
4. For any queries don’t hesitate to contact Sanocart. Happy Shopping!